Your privacy is important to us. Please read this Privacy Policy to learn about the information that Holy Stone collects from you and how Holy Stone uses that information.
What information do we collect?
Information Provided by Users and Other People
Your account information. You provide your email to create an account or subscribe to our newsletter. If you refuse to provide such information, you may not be able to use the Services properly. When or registering on our site, you may be asked to enter your contact information, such as your name, avatar, gender, address, telephone number and email address
Customer Support. You can provide us with information about your use of the Services, including your product information and how to contact you, so that we can provide customer support. For example, you can send an email that contains information about our device performance, application performance, and other issues.
Do we get your consent before collecting information?
Yes. When you use some web functions like registering an account or signing up to participate in an event, we will ask you to accept and agree to this Privacy Policy.
You may withdraw your consent to collect, use, and/or disclose your personal information held or controlled by us by submitting a request. Based on the extent to which you withdraw your consent to let us process your personal information, this may mean that you will not be able to access our products and services. Deleting your account will not of itself entirely remove associated content from our systems. We will delete relevant information that can be clearly identified (like your email, name, and country), but information that cannot be clearly identified (such as your birthday or gender information) will not be deleted.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
· To send periodic emails: The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscription instructions at the bottom of each email.
· Our service: We operate and provide Services, including providing customer support and improving, repairing, and customizing the Services. We understand how people use the Services and analyze and use the information we have to evaluate and improve the Services.
Privacy of Children
The Services are not directed to or intended for use by minors. Consistent with the requirements of applicable law, if we learn that we have received any information directly from a minor without his or her parent’s verified consent, we will use that information only to respond directly to that child (or his or her parent or legal guardian) to inform the minor that he or she cannot use the Services and subsequently will delete that information.
If you are a minor under the age of 16 (according to the legal requirements of EU member states, the minimum must not be less than 13 years old), you must obtain written consent from your parent or legal guardian before using this product and its relevant services.
Legal basis
1. Unless a contract is agreed upon, the user agrees, or the law requires, the data subject should have the right not to be affected by automatic decision-making.
2. Data managers should take appropriate measures to protect the rights and freedoms of data subjects and legitimate interests, and ensure that data subjects have the right to engage with data managers, express opinions, and challenge decisions.
3. We collect the information necessary to provide you with services. During the collection process, we will strictly abide by laws and regulations and will never collect any information prohibited by laws or administrative regulations. We also do not collect the content of your chats or phone calls.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
